Placing an Order

  • Find the product(s) you want on the website.
  • Select the size you require and press ‘Add to Cart’.
  • Once you’ve added all items, go to checkout.
  • Fill in your shipping & billing details.
  • Review your order carefully.
  • Press ‘Place Order’.
  • You will receive an order confirmation via email.
  • If we are unable to fulfill your order, we will notify you via email.

Reminder: Always double-check your basket and delivery details before placing your order, as changes may not be possible once submitted.

1.1 Order Refusal

Labellux reserves the right to reject or cancel any order for the following reasons:

  • Product is unavailable or out of stock
  • Billing information is incorrect or unverifiable
  • Suspected fraudulent activity
  • Delivery address is undeliverable
  • Force Majeure events
  • Spelling, pricing, or content errors

1.2 Data Check

We may verify your payment and address information before shipping. Fraudulent orders will be investigated.

1.3 User Content

By uploading or sharing any content (images, messages, reviews, etc.), you grant Labellux a worldwide, royalty-free license to use and modify that content.

You agree not to upload or share any content that is:

  • Illegal, harmful, abusive, or offensive
  • False, misleading, or infringing upon third-party rights
  • Compensated or sponsored without disclosure

We reserve the right to remove user content that violates these terms and to terminate accounts without notice if necessary.

1.4 Deletion of User Content

To request deletion of your content, please email us at [email protected] with:

  • Your full name
  • Username (if applicable)
  • Email address
  • Reason for deletion
  • Date(s) of content (if known)

Please allow up to 10 business days for processing.

Prices & Currency

All product prices include VAT. Shipping is calculated per order depending on delivery country.

2.1 Prices May Vary

Prices may differ across stores. Currency conversion fees may apply.

2.2 Price Changes

We reserve the right to change product pricing at any time. Orders placed prior to a price change will not be adjusted.

Promotions & Offers

3.1 Gift Cards

  • Gift cards become customer property upon issue.
  • Cannot be used to buy another gift card.
  • Labellux reserves the right to cancel gift cards if necessary.
  • Valid for 12 months and do not need to be used all at once.
  • Only valid on the website where purchased.
  • Refunds go back to the original gift card.

3.2 Discount Codes

  • Only one code per order.
  • Labellux may cancel codes at its discretion.
  • Codes are subject to stock availability.
  • Free shipping eligibility depends on ordering from your local store.

3.3 Promotional Offers

Promotions may vary between different regional stores.

Intellectual Property

Labellux is a fan-based design contribution and distribution company.

All items are created by fans and intended as artistic expression, not to infringe upon any copyright.

Contact:
Email: [email protected]